Having Trouble With Your Remote

Resetting Your Fire TV Remote

Having Trouble with Your Remote?

Here's How to Reset It

If you're experiencing issues with your Fire TV remote, resetting it may solve the problem. Here's a step-by-step guide on how to do it for most Fire TV remotes:

1. Unplug your Fire TV from the power supply.
2. Wait 60 seconds.
3. Plug your Fire TV back in.
4. Press and hold the Back button and the Menu button simultaneously for 10 seconds.
5. The remote should reset and start working properly.

If you're still having problems with your remote, you can try these additional troubleshooting steps:

• Check the batteries and replace them if necessary.
• Make sure there are no obstructions between the remote and the Fire TV.
• Try using the remote with a different Fire TV.

If you've tried all of these steps and your remote is still not working, you may need to contact Amazon customer service for further assistance.